Step 1: Press Windows + X, then click 'Settings' from the menu that opens. To run the troubleshooting, follow these steps: You can use Windows Troubleshooter to diagnose problems with no Ethernet connection windows 10. Windows Troubleshooting for WIFI and ethernet not working windows 10 To check if there is a problem, disable your antivirus software temporarily and check if the issue solved.ĥ. Turn off all antivirus software or firewallĮthernet won't connect to internet caused by interference from anti-virus software. If it is enabled, disable it and then enable it again.Ĥ. From the right-click menu,select the 'Enable' option. Here,look at the Ethernet icon and right click on it. Howto view network configuration using Settings:Ĥ)Under the 'Change your network settings' section, click the View your network properties link. Ethernet is enabled in the Internet settings If the Ethernet adapter is not displayed under Device Manager, then the Ethernet adapter may be disabled in Bios:ġ)During the computer power-on self-test enter the BIOS setting screen by pressing the F2Ģ)Enable settings related to Power Up on PCI card, LAN, or Network.ģ. You can use this troubleshooting if the ethernet not working but WIFI is. If there is a black down arrow on the icon, then you need to select it, right click and select 'enable'.ĥ)If there is a yellow exclamation point on the adapter driver icon, then you need to right click and select 'Uninstall Drive'.īefore this, you need to download the corresponding ethernet driver from DELL support center for reinstallation after Uninstallation. The Device Manager window will appear.ģ)In the Device Manager, expand the 'Network Adapters'.Ĥ)Confirm that the Ethernet adapter driver icon is in normal state. The Run dialog box will appear.Ģ)Type 'devmgmt.msc' in the Run box and click the OK button.

If the ethernet not working but WIFI does is caused by a cable, it will work after the cable is replaced.Īnother Laptop? Unplug the ethernet cable and plug it into another computer to see if the issue is resolved.Ĭheck the LAN connector? is there any physical damage to the Ethernet port? And the setting of the router is correct, whether this the computer is prohibited from connecting to the network by the router.ġ)Press Win + R (Windows key and R key) at the same time.

Test other devices in the same networkĪnother Ethernet cables? Make sure the ethernet cable is not damaged. This article is about how to solve the Dell laptop Ethernet not working. Don't worry, you just need to follow the steps below to help you solve it. This is a Dell notebook that doesn't work on Ethernet. The wireless internet works, but whenever I plug in a working ethernet cable, the local area network says I still need to plug an ethernet cable in.

Windows ethernet not working